Generally,
the type of personal information
we collect about you is the
information included in your
registration form or resume,
for example, your name, mailing
address, telephone number and
e-mail address.
Where practical we collect
your personal information directly
from you. We may collect personal
information about you when you
deal with us by telephone, letter,
fax, e-mail or visit our website.
In some circumstances, we may
also collect sensitive information
about you such as information
about your membership of a professional
or trade association or trade
union; your health (including
any disability), your racial
or ethnic origin or any criminal
record that you may have. Where
we collect this type of information
we will obtain your consent.
We collect personal information
for any one or more of the following
purposes:
* our management of any complaint,
investigation or inquiry in
which you are involved
* any insurance claim or proposal
that requires disclosure of
your personal or sensitive information
* to facilitate services to
or by us, where your organisation
is a client or service provider
or potential client or service
provider.
There may be occasions when
we obtain personal information
about you from a third party;
for example, from your nominated
referees; when receiving the
results of a psychological or
competency test; or obtaining
performance feedback about your
work. If we don't have your
prior consent, we will take
reasonable steps to inform you
that we have collected personal
information.
If you do not provide us with
the information we seek we may
be limited in our ability to
provide you with our services. |
